Return Policy

Warranty and Return Policy

For order problems, discrepancies, and buyer satisfaction or size issues, purchaser has 30 days from the date of purchase to contact us to authorize return or exchange of said products. Buyer is responsible for return shipping costs. Items will need to be returned to:

Jatie Beauty 
13927 Plumbrook 
Sterling Heights, MI 48312 

*Please include name and order# when returning merchandise*

Requests for order cancellation may be made up until the time of shipment. Beyond that point, seller may be responsible to pay shipping charges.

If you have purchased a product with a manufacture defect, please fill out the form on the "Contact Us" page to arrange a Return Authorization. Once we receive your item back, inspect it and deem it defective we will issue you a replacement. Our warranty does not cover issues arising from product damage and misuse.

If the item you are trying to return or exchange is no longer being manufactured, out-of-stock or is no longer available for sale, we reserve the right to replace the product with another product similar in functionality to the product under warranty.